We initially began a large renovation project with another builder / renovation company which was to encompass the basement and the main floor. The project quickly turned into a nightmare as a result of poor judgement, bad decisions and an obvious lack of experience which ultimately led to the firing of this company.
The search began for a company that could pick up the pieces and take over. That search led us to Ellason Signature Homes. Randy assessed the work that had been done to date and quickly identified mistakes that had been made with the framing and the plumbing while Mariella began to source materials that resulted in great cost savings. It was apparent right from the outset, and demonstrated throughout the project, that Randy and Mariella really care about the work they do. We always felt that they treated our home like they would treat their own – with care and attention.
All of the trades that came in to perform work showed that same level of care and pride in their work. They clearly wanted to do things right the first time. We never got a sense that they were rushing through the work just to get it done. They were also very respectful and polite, understanding that this was not just a job site, it was our home, and we were living through the renovation.
With the project complete, we are 100% happy and satisfied with the results. Randy and Mariella remained accountable all the way through to the end, ensuring that any minor deficiencies were dealt with in a timely fashion. We thank you, and your team, for the quality of workmanship, and we would not hesitate to recommend your services to others.
Lee & Sandra
My house is fabulous, more than I expected.
I am not keen on building a new house by my own at the beginning. I know you will be invited to a non-stop super long distance flight with different kind of turbulences. The good thing is if the captain and Deputy are Mariella and Randy, along with their diligent crew, you will enjoy this journey indeed. Sounds like ad but literally this is what I feel like when I am ready to be out of the cabin right now.
I was introduced by one of my best friends couple to Ellason Enterprises Inc. The comments I grabbed were simple but convincing-they are with full integrity and best quality control. I’d rather keep the same praise, for my understanding, these are the key points to run business in this field. In particular for my case, I know how crazy I am for the details and zero tolerant for the flaws, I’d like to say they care those more than me. With their expertise, they solved all which I call it as customer satisfaction.
Covid 19 makes the journey even longer than we expected, gives me joyful chance to communicate more with Mariella and Randy, makes us become close friends each other. Telling them rather to be their next follower to build a new house after 2 decades, I will absolutely not be the partner with them to run the same business. They work day and night plus weekend. Too boring and tired for my acknowledge but looks like both of them are loving to do it again and again.
I will whistle and applaud, keep an eye on their next generation that has been recruited with excellent behavior and positive motivation. Best wish that their business will be evergreen.
我最好的朋友夫妻介绍了我这家Ellason Enterprises Inc., 几年前他们的老屋推倒重建就是委托的这家builder,给我的推荐评价是诚信和忠于质量。我愿意给予相当的评价。予我这个个例，想说挑剔如我并痴迷于细节和对瑕疵的零容忍，Mariella和Randy较我更细心，更专业，帮助我解决了无数的细节和难题。工作时间不分白天黑夜，奉献了许多个周末，在西方社会极其难得，我称此为以客户满意度为导向。
我会一直为他们欢呼，鼓掌。很高兴看到第二代已经加入了他们的战团，充满激情和勤勉的态度。祝愿Ellason Enterprises Inc. 基业长青！
Over several months, we watched this home being built and were delighted that our previous property sold and enabled us to make this Ellason property our home. The standard of build and finishing is superior to anything we have experienced before (and this is our 7th new property!). Also, the after-sales support is proving just as good!
Kevin and I wanted to express our sincere gratitude for everything Ellason Signature Homes has done to make building our custom-built dream home an enjoyable and successful experience. We love, love, love our new home!!!
Building a custom home provides an exciting opportunity to realize a deeply personal vision but also comes with many challenges. This is where Mariella and Randy used their expertise and knowledge to alleviate the roadblocks. Even when we made changes on the fly, they still managed to seamlessly facilitate our project. In addition, their well-established network of tradespeople provided us with consistent quality throughout our custom build.
For us, the characteristics that differentiate Ellason Signature Homes—Mariella and Randy—from other Custom Builders are:
First and foremost is that they care and are 110% Trustworthy
At different stages of our build they would often casually mention how they had stayed awake at night contemplating innovative solutions to our tricky design and/or building issues.
Great communication throughout our project
Budget, design, and timeline were clearly defined while they continually understood and re-evaluated our needs.
In addition to their own team they coordinate a well-established network of sub-contractors. When issues arose, they were discussed with us promptly. We found their trades people to be hardworking individuals which utilized a ‘can do’ attitude.
Open to new approaches and ideas
When presented with something unfamiliar, Mariella and Randy researched the best applications and solutions. They truly seem to love expanding their knowledge base to improve an already polished and professional product.
Comprehensive Design and Building Services
Mariella’s design expertise combined with Randy’s building know-how provided guidance and support for turning our dream into reality.
There is no doubt that if we were to build again, Ellason Signature Homes would be at the top of our list. We have no hesitation in recommending Mariella and Randy to others and have done so to several people already. We have let them know that our home is open to “show” to any prospective clients and are available anytime to answer any questions they may have.
From the bottom of our hearts, THANK YOU!!!
Laurel & Kevin
We have now been in our new home for six months and could not be happier. Our adventure building our first home together was nerve racking at first. Finding a lot, selling our family home, organizing temporary housing, and researching/interviewing various builders to put our investment and new family home into someone else’s hands was daunting.
Very early in the process it was evident that we made the right choice with our builder and that continued to after the build was complete. Mariella and Randy delivered a beautiful home with honesty and integrity throughout the process. Furthermore, they both showed a passion and caring for our project even though they have built many homes before ours. Even after our build was over they were very hands on and available for all loose ends.
Being it was our first time building we very unfamiliar with all the aspects involved with building protocols, city requirements and such. They both were very generous with their time explaining and answering any questions we had along the way.
We also have to mention that all the trades people that they used were very professional, respectful and great to work with as well. This made what can be a very stressful project very enjoyable for the both of us. From the demolition/excavation crew, framers, electricians, heating/gas crew, tiler, finishers, plumbers, landscapers, stone mason, labour crew, etc, etc…..everyone was great. Most of these people were from family run business that you could tell had a lot of pride in their name and their work. Much like Randy and Mariella.
Thank you to the both of you for a beautiful house and home!
Steve and Sara
Mariella and Randy and all of their trades are exceptional. All are talented, provide quality work and were a sincere pleasure to work with on our recent renovation. Mariella and Randy are innovative and have a high standard of ethics. I do not hesitate to recommend Ellason Signature Homes.
“Mariella at Ellason Design Centre was fantastic in delivering our dream kitchen”
The best choice we made in our kitchen renovation was selecting Ellason Design Centre, Mariella was fantastic in turning our ideas into a beautifully designed dream kitchen, paying attention to detail and delivering quality products and finishes. We were fully informed every step of the way and guided through the different choices we had to make which made the process easy. I would highly recommend Ellason Design Centre to anyone and look forward to working with them on our next project.
I would like to take this opportunity to thank and commend Mariella and Randy for their great work in building my house in Port Moody.
The house was built with very good quality. To give some examples, after the framing was done, when the window company came and did the measurements, all window openings were exactly as indicated on the drawing. Our front yard was always kept tidy, each time I talked to my neighbour they were happy with the crew. The testing colour for the walls was off by a little, Mariella noticed this during an evening walk-through, and called the painter right away. Being an engineer myself, I know that it’s those small details that gives good quality to any product.
We met Mariella and Randy after we went to one of their new houses and we liked what we saw. We then had a meeting with Mariella and Randy on potentially building a new home for us. We had no experience on building houses, and we had never talked to any other builder. It was in this meeting that we felt that they were honest and trustworthy people, so we decided to go ahead and proceed with designing and building the house. Our choice has been proven right. Both Mariella and Randy took our best interest to their hearts, and this was reflected throughout the project. There were many decisions to be made, but we were able to still focus on our own daily work knowing that our house was in good and capable hands.
Building the house has been an adventurous, overwhelming and daunting at the beginning, but also an enjoyable experience. I am glad and grateful that I had both Mariella and Randy taking care of this for us. Should the opportunity arise that we build our second home, I have no doubt that I would pick team Ellason again.
Max and Jenny
The house turned out great! We are so pleased with the final product and have had great feedback from our friends, neighbors, and family. We now have the house we’ve always wanted with lots of space for the six of us!
Mariella has been great to deal with and she worked extremely hard to keep the project within our budget and at the same time ensured the design was tasteful and functional. Randy kept the project moving forward without delays and made sure all of his trades did a quality job. They were very professional, innovative, and honest with us.
On February 17 you handed us the keys to a beautiful house that was built on-time and on-budget!
The Stewart Family